Shipping support

Shipping Policy

Shipping Fees

Shipping fees are calculated based on the destination, order weight, package size, shipping method, and other actual shipping conditions.

The final shipping cost will be confirmed before shipment or displayed during checkout, where applicable.

Order Processing

Orders will be processed after payment has been successfully confirmed. Once your order has been shipped, tracking information will be provided when available.

Estimated Delivery Time

The estimated delivery time is usually 14–21 days after shipment.

Actual delivery times may vary depending on the destination, customs clearance, local courier services, weather conditions, and other factors beyond our control.

Customs Duties and Taxes

Shipping fees do not include customs duties, import taxes, or other charges imposed by the destination country or region. Any additional charges, if applicable, are the responsibility of the recipient.

Shipping Address

Please ensure that your shipping address and contact information are complete and correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Shipping Support

For questions regarding shipping fees, delivery times, or order tracking, please contact our customer support team and provide your order number.

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